Shipping & Delivery

Order Processing

We aim to process and ship your order as quickly as possible.

Orders are typically processed within 2–5 business days after payment confirmation. Once processing is complete, orders are usually shipped on the following business day.

Please ensure that the product model, color, and shipping information are correct when placing your order, as we may not be able to modify the order once it has entered our processing system.

During holidays, peak seasons, or promotional events, order processing times may take slightly longer than usual.

Shipping Confirmation

Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number and shipment details.

Shipping costs are calculated based on package weight, shipping method, and delivery destination, and will be displayed at checkout before payment is completed.

Order Tracking

After your order has been shipped, tracking information will be provided via email.

Please allow up to 24 hours for tracking information to become active in the carrier’s system.

Customers are responsible for monitoring the shipment status and responding to any delivery notifications from the shipping carrier or customs authorities if required.

If a package is returned to the sender due to failed delivery attempts, incomplete address information, or lack of response to courier notifications, additional shipping fees may apply for reshipment.

Delivery

Delivery times may vary depending on the shipping destination and carrier service.

Your order may be delivered by a local postal service or courier partner in your region.

If no one is available to receive the package at the time of delivery, the courier may leave a delivery notice or attempt redelivery, depending on the local carrier's policy.

Please note that customs clearance procedures or local delivery conditions may occasionally cause delays beyond our control.

Taxes & Duties

For international shipments, import duties, taxes, and customs fees may be charged once the package reaches the destination country.

These charges are determined by the local customs authority and are the responsibility of the recipient. We recommend contacting your local customs office for additional information regarding possible fees.

Customs Regulations

Customers are responsible for ensuring that the items ordered comply with local import regulations. We cannot be held responsible for shipments that are restricted, delayed, or rejected by customs authorities.

Foreign Transaction Fees

All payments on our website are processed in U.S. Dollars (USD).

If your payment method uses another currency, your bank or card issuer may apply a currency conversion rate or foreign transaction fee. These fees are determined by your financial institution and are not controlled by us.

Order Changes & Cancellations

If you need to change or cancel your order, please contact our customer support team as soon as possible.

Orders are processed quickly, and once an order has been processed, packed, or shipped, we may no longer be able to make changes or cancellations.